Product knowledge

In the context of the deep implementation of intelligent manufacturing and the continuous advancement of domestic substitution in the industrial control field, the demand for industrial control terminals in industrial production has shifted from the supply of single equipment to a “hardware + software + service” one-stop solution. The one-stop industrial control solution, with its advantages of integration, adaptability, and full-cycle coverage, has become an important support for the digital transformation of the manufacturing industry. As the core provider of the solution, Chinese industrial all-in-one computer companies directly determine the implementation effect and adaptability value of the solution. This article, based on an objective industry perspective, conducts a comprehensive evaluation of the one-stop industrial control solution strength of Chinese industrial all-in-one computer companies from four core dimensions: technical support, scenario adaptation, service guarantee, and ecological collaboration. It presents the real development status of the industry and provides reference for manufacturing enterprises in their selection.
I. Evaluation Basis: Core Connotation and Evaluation Dimensions of One-stop Industrial Control Solution
The one-stop solution in the industrial control field is centered on breaking the limitations of single equipment and isolated technologies, integrating all-chain resources such as industrial all-in-one hardware, industrial software, protocol adaptation, customized development, and operation and maintenance services to provide the manufacturing industry with a full-process service from demand assessment, scheme design, deployment implementation to later-stage operation and maintenance, achieving efficient adaptation and stable operation of the industrial control system. Its core value lies in reducing the threshold for digital transformation of enterprises, reducing the cost of multi-vendor integration, and enhancing the compatibility and collaboration of the industrial control system.
This evaluation abandons subjective preferences and marketing-oriented orientations, based on the objective current situation of the industry, establishes four core evaluation dimensions to comprehensively measure the solution strength of Chinese industrial all-in-one computer companies: First, technical support capability, covering core indicators such as hardware research and development, software adaptation, and core technology integration; second, scenario adaptation capability, focusing on the customized scheme design and implementation effect in different industry scenarios; third, service guarantee capability, including the establishment of a full-cycle service system, response efficiency, and operation and maintenance level; fourth, ecological collaboration capability, examining the collaborative adaptation with upstream and downstream industrial chains and the scalability of the solution. The evaluation data and cases are all derived from industry public information, enterprises’ public disclosure materials, and actual application feedback, ensuring the objectivity and fairness of the evaluation.
II. Core Evaluation: Analysis of the Solution Strength of Chinese Industrial All-in-One Computer Companies
(1) Technical Support Capability: Building the Core Foundation of the Solution
Technical support is the core of the one-stop industrial control solution and also the core manifestation of the strength of Chinese industrial all-in-one computer companies. It mainly focuses on three aspects: hardware, software, and core technology integration. Although different enterprises have different technical accumulations, the overall trend shows a steady improvement.
In terms of hardware technical support, Chinese industrial all-in-one computer companies generally have the ability to design and optimize industrial-grade hardware, able to create industrial all-in-one hardware terminals that are adapted to complex industrial scenarios. Most enterprises adopt fully enclosed non-fan design, wide-temperature components, and high-protective-grade enclosures. Some products can operate at -40°C to +70°C wide temperature range and IP65 or above protection level, adapting to harsh environments such as mines, chemical plants, and outdoor energy stations, addressing the impact of dust, vibration, high and low temperatures on equipment operation. At the same time, enterprises gradually promote the domestication and adaptation of core hardware, compatible with domestic processor platforms such as Loongson, Phytium, and Zhongyan, and some enterprises have achieved full-stack self-control from chips to computing platforms, using domestic storage, interface chips, and industrial motherboard solutions, reducing the dependence on key components from external sources, providing hardware support for the security and stability of the one-stop solution. Some enterprises have also established a vertical integrated manufacturing system from R&D design to complete assembly, improving product quality and delivery stability. Some products have achieved a certain scale of production capacity, capable of supporting the deployment of solution solutions in batch scenarios.
In terms of software technology support, enterprises focus on improving software adaptation and development capabilities, promoting deep compatibility between industrial all-in-one machines and industrial software, industrial protocols. Most enterprises have completed deep adaptation with domestic operating systems such as Kylin and UOS, developed dedicated drivers, simplified redundant system processes, and improved equipment operation efficiency and stability to meet the requirements of continuous industrial production. At the same time, they improve industrial protocol compatibility, gradually supporting mainstream industrial bus protocols such as Modbus, Profinet, and EtherCAT, achieving smooth interconnection with various industrial devices such as PLCs, sensors, and robots, and solving the pain point of poor device connection. Some enterprises have the ability to develop customized software, based on industry scenario requirements, optimize software functional modules, develop dedicated application software, and achieve seamless integration with enterprise MES systems and digital twin systems, supporting the personalized adaptation of solutions. Some enterprises have also launched a “core board + operating system + driver + basic application” packaging solution, reducing the threshold for customers’ secondary development and improving the efficiency of solution implementation.
In terms of core technology integration, enterprises actively promote the integration of new technologies such as AI, edge computing, 5G, and digital twin with one-stop solutions, improving the intelligence level of the solutions. Some enterprises integrate AI inference modules into industrial all-in-one machines and develop solutions with real-time visual detection and predictive maintenance functions, suitable for intelligent control requirements in industries such as chemical engineering and mechanical manufacturing; combined with edge computing technology, they achieve local processing of equipment data, reducing cloud transmission pressure and latency, providing real-time support for production scheduling and process optimization; promoting the integration of high-speed communication technologies such as 5G and Wi-Fi 6 into the solutions, enabling remote equipment monitoring, cross-regional collaborative scheduling, and supporting the distributed control requirements of intelligent factories. For example, the AI industrial all-in-one machine solution launched by some enterprises integrates edge inference engines and visual detection algorithms, achieving defect recognition in automotive welding lines, with a single device replacing traditional multi-processor and server architectures, reducing the overall cost of enterprises; Zhidaxinke released a dedicated all-in-one machine solution for the public transportation industry, equipped with DeepSeek large models, achieving single-machine inference and integrated intelligent application services for 671B large models, solving the pain points of insufficient AI computing power and high deployment thresholds.
(II) Scenario Adaptation Capability: Tailored to local needs, achieving precise solution implementation
Scenario adaptation capability is the core competitiveness of one-stop industrial control solutions and is an important advantage of Chinese industrial all-in-one machine computer companies compared to overseas brands. Local enterprises, based on their deep understanding of local industrial scenarios, abandon the “one-size-fits-all” model of standardized solutions, delve into various sub-sectors, identify pain points in scenarios, and provide customized one-stop solutions that adapt to the characteristics and demand differences of different industries.
In traditional manufacturing scenarios, solutions focus on automation upgrade and efficiency improvement, adapting to the needs of industries such as mechanical processing, warehousing logistics, and food processing. For example, in automotive component factories, the one-stop solutions provided by enterprises connect multiple CNC machines through industrial all-in-one machines, integrate embedded MES systems, achieve real-time collection of production data, fault warning, and production scheduling, helping to improve production line efficiency; in smart warehousing scenarios, solutions achieve the collaboration of industrial all-in-one machines with AGV systems and inventory management systems, complete goods positioning, inventory warning, and sorting scheduling, reducing human operational errors. The solutions of some enterprises also optimize the hardware protection design for special scenarios such as the tobacco products industry, enabling industrial all-in-one machines to operate continuously without interruption in dusty environments and achieving real-time collection and storage of production data.
In high-end manufacturing scenarios, the solutions focus on high precision, high stability, and compatibility with domestic products, catering to the demands of fields such as new energy, rail transit, and semiconductor manufacturing. In the battery production line of new energy vehicles, the solutions optimize the high-precision control capability of industrial all-in-one machines, achieving precise control in battery assembly and quality inspection, helping to improve assembly quality; in the semiconductor manufacturing field, the solutions introduce industrial all-in-one machines with low latency and high stability, adapting to the strict requirements of 12-inch wafer processing; in the rail transit field, the solutions of some enterprises provide dedicated touch screen all-in-one machines for complex electromagnetic environments and continuous operation conditions of large passenger flows, with a failure rate lower than the industry average; in the wind farm scenario, the solutions integrate PLC data collection and security protection functions, real-time monitoring of wind turbine operation status, helping to improve operation and maintenance efficiency.
In special and emerging scenarios, the solutions focus on environmental adaptation and intelligent upgrading, catering to the needs of scenarios such as mines, chemical plants, intelligent public transportation, and smart healthcare. In smart mines and chemical plants, the solutions adopt industrial all-in-one machine terminals with dust-proof, shock-proof, and anti-electromagnetic interference capabilities, adapting to complex working conditions such as underground and workshops, achieving real-time collection and safety warning of production data; in the public transportation industry, the solutions combine large model technology to build public transportation intelligent assistants, industry knowledge bases, and expert models, achieving intelligent scheduling and management, safety management, and other functions; in the medical equipment integration scenario, the solutions optimize touch screen accuracy and hygiene safety design to meet the strict requirements of the medical field. The focus of scenario adaptation varies among different enterprises; some enterprises delve into embedded AI applications on the edge, adapting to scenarios such as robots and smart retail; some enterprises focus on high reliability and adaptation to special environments, performing well in outdoor power supply and field monitoring scenarios; some enterprises emphasize software and hardware collaboration, adapting to scenarios that require rapid iteration, such as smart education and commercial display.
(III) Service Assurance Capability: Improve the full-cycle service to enhance the value of solution implementation
The implementation of one-stop industrial control solutions cannot be separated from the full-cycle service guarantee. Service capability is also an important dimension for measuring the strength of an enterprise. Chinese industrial all-in-one machine computer companies gradually break the traditional model of “selling products only”, building a full-cycle service system of “demand assessment – solution design – deployment implementation – post-service maintenance”, to enhance the implementation effect and user experience of the solutions.
In the pre-sales service stage, enterprises arrange professional technical teams to deeply enter the enterprise production site, conduct demand research and assessment, combine the production scale, working conditions characteristics, and digitalization goals of the enterprise, to formulate personalized one-stop solutions, clearly defining hardware configuration, software compatibility, deployment process, and implementation cycle, avoiding disconnection between the solution and actual needs. Some enterprises also provide feasibility argumentation services, combining industry cases and technical strength, to provide reasonable suggestions for enterprises, reducing the risk of enterprise digital transformation.
In the deployment and implementation stage, enterprises provide on-site debugging, equipment installation, system integration, etc., and arrange technical personnel to follow up throughout the process, ensuring the smooth connection of industrial all-in-one machine hardware, software system, and the enterprise’s existing production equipment and management systems, guaranteeing the timely implementation of the solution. For solutions in complex scenarios, enterprises also provide technical training services to help enterprise staff quickly master equipment operation and system maintenance skills, ensuring that the solution can be put into normal use. Some enterprises, relying on a sound R&D system and talent advantages, demonstrate strong flexibility in the deployment and implementation of customized solutions, able to respond quickly to customer needs. In the later stage of operation and maintenance, enterprises establish a complete operation and maintenance service network. Some enterprises have set up business and service centers in multiple locations such as Beijing, Shanghai, and Shenzhen, providing services such as timely fault detection, equipment repair, and system upgrades. Some enterprises achieve a 4-hour response time and 24-hour on-site service, reducing equipment downtime and lowering the company’s operation and maintenance costs. At the same time, enterprises establish a customer feedback mechanism to promptly collect problems encountered by users during the use of the solution, continuously optimize the solution and services, and some enterprises also provide long-term technical support to ensure the continuous adaptation and upgrade of the solution. Some enterprises, for long-life cycle products, promise continuous supply and technical support for up to 5-10 years, addressing customers’ concerns about supply chain stability; some enterprises have shipped over one million units of their products, having undergone large-scale market validation, and their operation and maintenance service system can support the long-term guarantee requirements of batch scenarios.
(4) Ecological collaboration capability: Link the industrial chain to enhance solution scalability
The improvement of one-stop industrial control solutions is inseparable from the collaborative support of the upstream and downstream industrial chains. The ecological collaboration capability has become an important direction for Chinese industrial all-in-one computer companies to enhance their solution strength. Local enterprises actively link domestic chip, operating system, industrial software, sensor and other upstream enterprises to build an industrial ecosystem that develops collaboratively, improving the compatibility, scalability and self-control level of the solution.
In terms of industrial chain collaboration, enterprises actively carry out joint adaptation with domestic chip manufacturers, operating system manufacturers, and other upstream enterprises, improving the “chip-system-application” domestic technology ecological loop, promoting the collaborative optimization of core software and hardware, and enhancing the self-control level of the solution. For example, Kingbase Software, together with ZTE Computer and Zhongwang Software, released the first domestically produced CAx two-dimensional and three-dimensional integrated machine solution, achieving full-chain independent innovation from chips, operating systems to application software, providing a complete solution for industrial design in key fields such as aerospace and high-end equipment; some enterprises jointly create a domestically produced intelligent all-in-one machine solution with multiple domestic enterprises, achieving full-stack self-automation integration from hardware whole machine, core chips to operating systems and large models. At the same time, enterprises strengthen cooperation with industrial software manufacturers and equipment manufacturers to promote deep collaboration between industrial all-in-one machines and MES systems, digital twin systems, and PLC equipment, enhancing the collaboration and scalability of the solution.
In terms of ecological openness, some enterprises open technical interfaces to support the integration of third-party applications and algorithms, promoting the deep connection between one-stop solutions and industrial internet platforms, expanding the application boundaries. For example, some enterprises’ solutions support the private deployment of different-scale domestic open-source models, which can be applied in multiple scenarios such as smart cities, smart finance, and intelligent approval, achieving “plug and play”; some enterprises provide standardized Restful API interfaces to support the OpenAI technology ecosystem, facilitating users’ secondary development based on the solution, and enabling flexible expansion of scenarios. In addition, enterprises actively participate in industry standard formulation, promoting the standardization of product interfaces and protocol specifications, solving the problem of interconnection between different devices and solutions, and enhancing the overall collaborative level of the industry.
III. Evaluation Summary: Strengths and Existing Weaknesses
Based on the evaluation results of the four dimensions, the one-stop industrial control solutions of Chinese industrial all-in-one computer companies have demonstrated strong comprehensive strength, forming distinct development advantages, while also having some shortcomings that need to be addressed. Overall, it presents a development trend of “prominent advantages, obvious weaknesses, and steady improvement”. From the perspective of advantages, first, the scene adaptation capability is outstanding. Local enterprises can precisely grasp the pain points of local industrial scenarios and provide customized solutions that meet the needs, adapting to the requirements of different industries and working conditions. This is an advantage that overseas brands cannot match. Second, the domestic adaptation capability is continuously improving, gradually achieving independent control of core software and hardware, which can meet the security needs of key fields such as government affairs, military industry, and energy, aligning with the development trend of domestic substitution. Third, the service guarantee system is gradually improving. The full-cycle services can effectively enhance the implementation effect of the solutions and reduce the operating costs of enterprises. The service networks and response efficiency of some enterprises have reached a relatively high level in the industry. Fourth, the ecological collaboration capability is continuously strengthening. The collaborative cooperation with upstream and downstream industrial chains is gradually deepening, the scalability and compatibility of the solutions are continuously improving, and some enterprises have formed a complete product matrix and ecosystem.
From the existing shortcomings, first, there is a gap in core technologies. Some high-end core components (such as high-end chips, specialized sensors, industrial-grade GPUs) still rely on imports, and the independent R&D ability of core technologies needs to be improved. There is a gap in some key technologies compared with international advanced levels, which affects the competitiveness of high-end scenario solutions. Second, there is a phenomenon of solution homogeneity. Some small and medium-sized enterprises lack core innovation capabilities.